Refund Policy
Effective Date: January 1, 2025 Last Revised: April 2026 Applies to: All Programs
Transparent guidelines governing tuition refunds, program withdrawals, and financial obligations for all enrolled students.
Contents
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Purpose & Scope
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Cancellation Before Classes Begin
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Withdrawal After Classes Begin
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Refund Schedule
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Non-Refundable Fees
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Administrative & Involuntary Withdrawals
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How to Request a Refund
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Refund Processing Timeline
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Dispute Resolution
1. Purpose & Scope
This Refund and Cancellation Policy ("Policy") governs the
rights and obligations of students enrolled in any program
offered by Azni Health Institute LLC ("the Institute"). It applies to
all certificate programs, continuing education courses, and
clinical training tracks, whether delivered in-person, online, or in
a hybrid format.
This Policy is intended to comply with applicable state licensing
requirements, accreditation standards, In the event of any conflict
between this Policy and applicable law, the more protective provision
for the student shall apply.
2. Cancellation Before Classes Begin
Students who wish to cancel their enrollment before the first
day of scheduled instruction are entitled to the following
refunds:
Cancellation within 3 business days of signing the enrollment
agreement: Full refund of all tuition and fees paid, minus $200
deposit to reserve seat.
Cancellation after 3 business days but before the program start
date: Full refund of all tuition paid, minus any non-refundable
registration fee.
Cancellation of Classes BY Institute
Cancellation of programs by the institute, students are eligible
for full refund including nonrefundable registration fee (minus
$10.00 for electronic processing fees.)
Cancellation of programs by the institute, students are eligible to
defer or apply initial registration deposit to different program or
future program start date up to 1 month after cancellation date.
Cancellation requests must be submitted in writing to
info@aznihealthinstitute.com
3. Withdrawal After Classes Begin
A student who withdraws from a program after instruction has
commenced is entitled to a pro-rated refund based on the
percentage of the scheduled program completed at the time of
official withdrawal. The official withdrawal date is the last date of
recorded attendance or the date the written withdrawal notice is
received by the Institute, whichever is earlier.
Refund calculations are based on the total contracted tuition
for the program, not individual course or module costs.
IMPORTANT
Students who stop attendance with no communication to
program director or registrar dept within 48 hrs. of absence will
constitute as an official nonverbal withdrawal. Students will not
be eligible for a refund of any amount. Students must submit a
formal written withdrawal notice to protect their right to a
prorated refund and prevent further financial obligation.
4. Refund Schedule
The following schedule applies to withdrawals after the program start
date. Percentages represent the portion of tuition that will be
refunded.
Program Completed Refund Amount Status
After 3 days of attendance | 70% of tuition minus nonrefundable fees | ELIGIBLE
After 8 days of attendance | 30% of tuition minus nonrefundable fees | ELIGIBLE
After 10 days of attendance | 0% of tuition | Ineligible
For programs measured in clock hours rather than calendar
time, the percentage of completion is calculated as the number
of clock hours completed divided by the total clock hours in the
program.
5. Non-Refundable Fees
The following fees are non-refundable under any circumstances,
including in cases of cancellation within the three-day window
described in Section 2:
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Application fee
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Registration/to reserve your seat ( $200)
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Background check and drug screening fees
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Uniforms, name badges, and identification materials, once issued Textbooks and course materials, once accessed or opened State examination and licensure preparation fees Third-party certification or credential fees paid on the students behalf
Withdrawing from your program may result in continued
repayment obligation to payment plan services such as after
pay. Please contact the Financial Aid Office before withdrawing
to understand the full financial impact.
6. Administrative & Involuntary Withdrawals
AZNI Health Institute may administratively withdraw a student for any of the following reasons:
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Failure to maintain satisfactory academic progress
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Non-payment of tuition or fees in accordance with the agreed payment plan
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Violation of the Student Code of Conduct
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Failure to meet clinical eligibility requirements (e.g., expired immunizations, lapsed background clearance)
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Extended absence exceeding the limit set forth in the program handbook
Students who are administratively withdrawn are not entitled to
refund of any amount.
7. How to Request a Refund
To initiate a refund or official withdrawal, students must complete the following steps:
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Submit a written Withdrawal/Refund Request to AZNI Health Institute. Requests may be submitted in person at our campus or by email to info@aznihealthinstitute.com.
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Include your full legal name, program of enrollment, last date of attendance, and reason for withdrawal.
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Meet with AZNI staff to receive your final account statement and confirm your outstanding balance, if any.
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If applicable, complete an exit counseling session with the Financial
Aid Office
Refund requests submitted via email will be accepted at
registrar@aznihealthinstitute.com. The official withdrawal date will
be the date the completed written request is received.
8. Refund Processing Timeline
AZNI Health Institute will process all eligible refunds within the following timelines:
3-day cancellation refunds: Processed within 5-7 business
days of receipt of the cancellation notice.
Standard withdrawal refunds: Processed within 30 calendar days
of the official withdrawal date.
Refunds will be issued via the original payment method. Refunds
for payments made by credit or debit card will be returned to the
same card. Refunds for payments made by check or money order
will be issued as a check to the student's address on file. Refunds
for cash payments will be issued by check or school authorized
electronic payment processor method.
9. Dispute Resolution
Students who believe their complaint has not been resolved by the
Institute may contact the applicable state licensing agency or
accrediting body for further assistance.
TEXAS STATE OVERSIGHT
Career schools and colleges in Texas are regulated by the
Texas Workforce Commission (TWC), Career Schools and
Colleges division.
Students may file a complaint with TWC at
CAREERSCHOOLS.TWC.TEXAS.GOV
Questions About This Policy?
Our team is here to help you understand your rights and navigate any refund or withdrawal process.
AZNI Health Institute 5144 E. Sam Houston Pkwy, Suite 704 Houston, TX 77015
Phone: 281-864-7042 Toll-Free: 866-249-2188
Email: info@aznihealthinstitute.com
Website: aznihealthinstitute.com
Office Hours: Monday – Friday, 9:00 AM – 4:00 PM
© 2026 AZNI Health Institute LLC. All rights reserved.
This policy is subject to change. Students will be notified of material changes. The most current version is available at our campus and on our website.